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Our services

Clear pathways, consistent staffing, and outcomes that matter. Below is our offer in detail.

16+ Semi‑Independent

  • Weekly key‑work with goals & review notes.
  • Life skills programme (budgeting, meals, hygiene, appointments, travel).
  • EET support: ESOL/college links, CV, job search, interview prep.
  • Clear house routines and boundaries; proportionate consequences.

Emergency & Same‑Day

  • Rapid suitability checks and risk screening.
  • Safety planning within 24h; daily reporting as required.
  • Flexible staffing (including waking nights by package).

UASC & Integration

  • Stability, orientation to local services, GP, bank, NI.
  • ESOL pathways, college enrolment, community links.
  • Trauma‑informed, culturally sensitive practice.

Floating Support / Move‑On

  • Tenancy sustainment, budgeting and benefits.
  • Ongoing EET support and community integration.

Safeguarding & H&S

  • Safeguarding pathways, referrals, and escalation.
  • Lockable rooms; maintenance and H&S checks.
  • Pro‑active missing‑from‑home responses.

Reporting & QA

  • Weekly/fortnightly updates to professionals.
  • KPIs for engagement, safety, and independence skills.
  • Transparent complaints and feedback loops.